bixpand.com

A Business’ brand image is the aggregate of all the experiences and perceptions held by its current, past and potential customers about the business’ products and services.


Online Business

Our toolkit enables review collections, promotions, reputation monitoring, customer engagement and derive actionable insights for your business at the best price.

Key Benefits

  • Customers can easily leave Reviews/NPS/Feedback using any omni-channel device. Automation of review invitations.
  • Invite and score more recent Online Reputation/Ratings which boosts your business on the search results of people (SEO boost), who are searching for products or services online.
  • Promote excellent customer reviews from major review platforms onto your webpages, and build confidence of potential customers on your products, brand and website, when they land on your site/webpage, looking for a purchase.
  • Get customer feedback/interaction insights for possible actions/improvements.
  • Identify focus areas for improvement to yield a greater customer impact. Key changes will lead to more sales.

Brick and Mortar Business

In-store Customers are your greatest Brand Ambassadors. Capture and convert their superior experiences to build your business's online reputation and drive online customers to your stores. Bixpand.com is the complete review management and reviews promotion toolkit for all your locations with the best price and best features. Manage one or more business locations from a single subscription.

Key Benefits

  • Most consumers will visit a brick and mortar location’s website before they head into the store. Online Review Marketing and Promotions is not just for online businesses. Brick and mortar locations need to use the power of online reputation to drive new business. Our toolkit enables you to boost business reputation online, just with few clicks.
  • Effectively connect with their customers, obtain the Voice of Customer (VoC) via customer reviews, NPS, surveys or other modes and get actionable insights for required action at your end.
  • Showcase excellent reviews on web and social media effectually, for all your locations, do see an increase in local sales and customer loyalty across locations.
  • You can operate all the bixpand.com features from your mobile. Your customer just needs their phone to get engaged.
  • Invite and score more recent Online Reputation/Ratings which boosts your business on the mobile/local search results of people who are searching for products/services locally.
  • Loads of positive reviews for all your locations, potentially converts to the Brand people are looking to shop at/do business within/around their local area.

Services Business

Collect and Monitor your reviews all around the web. Showcase and Promote your best ratings/reviews. Engage customers and find out improvement areas. Our toolkit has all the essential elements required for your business, at the best price. Manage all your business locations from a single subscription.

Key Benefits

  • Surge up your reviews and get unfair advantage, as compared to your competitors, by boosting up your search rankings and attracting potential customers onto your webpages and local store, showcasing the quality and volume of customer ratings and reviews.
  • Invite and score more recent Online Reputation/Ratings which boosts your business on the mobile/local search results of people who are searching for products/services locally.
  • You continue doing your good work let customers speak out about your service and the superlative experience they had. Showcase them in various ways, formats to build your brand reputation on the wed and on social media
  • Grow your NPS (Net Promoter Score), monitor and get actionable insights and make continuous improvements to convert more customers to promoters and grow your business.
  • Quick, easy and omni-channel feedback listing mechanisms for your customers to understand customer experiences and handle customer issues in real time.
  • You can operate all the bixpand.com features from your mobile. Your customer just needs their phone to get engaged.

FAQs - Frequently Asked Questions


We offer both desktop and mobile versions of the software. You can access all the features through the iOS and Android mobile as well. You can also use our kiosk mode on a tablet device to request reviews from customers on site with/without touch.

Use bixpand.com to send review requests/campaigns to your customers. We provide some winner templates you can use, or you can write your own. Research shows that—when asked—most people end up writing positive reviews. So simply send out the requests and your customers will do the rest! We will make it easy and simple for them to submit their response.

Bixpand.com toolkit enables you to share chosen customer reviews, from multiple sites, on social media, just by clicks from a single board.

When you give customers a chance to vent their frustrations through a feedback or a survey, they’re less likely to post a negative review online. In addition, the insights you gain from your NPS/feedback will help you to improve your business and make customers happier. Bixpand.com toolkit make it easy for you and your customer to connect and share their experiences.

Bixpand.com connects major digital review platforms/sites, including top destinations - Google, Facebook, Yelp. If you’ve got a request for a specific site, let us know – we can integrate the same!