BixAnalyze

  • Dashboards of key metrices related to ratings and reviews across multiple sites.
  • Get details of business reviews across months/year to monitor your reputation status.
  • Get your NPS status by month/weeks.
  • Get to know your customer positivity score by week.
  • Keyword searches on your customer reviews across various review sites for deeper analysis and potential changes/actions required.

BixAction

  • Mark reviews/feedbacks for actions based on the derived information.
  • Assign reviews for actions within your team.
  • Track review actions for progress and closure.

Customer insight aims to increase the effectiveness of a product or service for the consumer, accompanied by increased sales for the business.

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BixCompetitor

  • Get analysis on the reviews of your competitors.
  • Compare ratings of all your business locations with local competitors.
  • Keyword search of competitor reviews for actions within your team.

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Reviews - Reputation - Revenue